Terms And Condition

V-SAFARIS – Terms and Conditions

1. Introduction

Welcome to V-SAFARIS. These terms and conditions outline the rules and regulations for using our website and services.

2. Acceptance of Terms

You agree to comply with and be bound by these terms and conditions by accessing our website and booking any tours or travel-related services.

3. Bookings and Payments

3.1 Booking Process

• Bookings can be made through our website, by phone, or in person.
• A booking is confirmed only upon successful submission.

3.2 Payment Terms

• Full payment is required [number of days] before the departure date unless otherwise specified.
• We accept MTN Mobile Money.

3.3 Pricing

• Prices listed on our website are subject to change without notice.
• Prices are in United States dollars($).

4. Cancellations and Refunds

4.1 Customer Cancellations

• Cancellations must be made in writing.

4.2 Company Cancellations

• We reserve the right to cancel tours due to unforeseen circumstances. In such cases, a full refund or alternative arrangements will be offered.

5. Alterations by Customers

• Requests to alter bookings must be made in writing. Any changes are subject to availability and may incur additional charges.

6. Travel Insurance

• We strongly recommend all customers purchase comprehensive travel insurance covering trip cancellations, medical expenses, and personal belongings.

7. Liability and Responsibility

7.1 General Liability

• V-SAFARIS is not liable for any injury, loss, or damage resulting from factors beyond our control, including natural disasters, war, or acts of terrorism.

7.2 Third-Party Services

• We are not responsible for any issues arising from services provided by third-party suppliers.

8. Health and Safety

• Customers must inform us of any medical conditions or special requirements at the time of booking.
• We reserve the right to refuse service to anyone deemed unfit to travel.

9. Passports, Visas, and Travel Documents

• Customers are responsible for ensuring they have valid passports, visas, and other required travel documents.

10. Use of Website

10.1 Content

• All content on our website is for general information purposes only. We do not warrant the accuracy or completeness of the content.

10.2 User Conduct

• Users agree not to misuse our website or engage in unlawful activities.

11. Privacy Policy

• Our Privacy Policy outlines how we collect, use, and protect your personal information.

12. Governing Law

• These terms are governed by and construed by the laws of Rwanda.

13. Amendments

• We reserve the right to amend these terms and conditions at any time. Changes will be posted on our website and will take effect immediately.